RETURN & EXCHANGE POLICIES
- Items must be in their original condition with their original packaging.
- Returns are allowed up to 60 days guarantee for a full refund.
- After 60 days you will be issued a gift card for store credit.
- Customer is responsible for return shipping on mail order items. We’ll ship back to you free of charge.
CLOTHING/ ACCESSORIES
- All items must be unworn and include the original packaging/tags – no pet hair, no human hair, no smoke smell – please.
- Once clothing/accessories have been worn and/or washed they cannot be returned or exchanged.
FOOTWEAR
- Shoes must not be worn and must include the original undamaged packaging. Please try them around the inside of your house first.
- Once shoes have been worn they cannot be returned or exchanged.
MAIL ORDER RETURNS
- Customer is responsible for mailing return back to store. Please include packing slip.
- If return is for a refund, refund will be processed upon receipt of item.
- If return is for an exchange, we will ship the new item back to you upon receipt of returned item.
- Call us at (920) 818 – 0431 to arrange return details.
